Better Mortgage One Day Mortgage Review

In this review, we explore Better Mortgage’s One Day Mortgage, a 2023 program promising a full mortgage commitment letter within 24 hours of submitting your financial documents. We’ll cover how it works, who qualifies, its standout benefits like speed and cost savings, and the potential drawbacks such as limited customer support and strict documentation requirements—so you can decide if it’s the right fit for your homebuying needs.

Aug 10, 2025 - 3:54 PM
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Better Mortgage One Day Mortgage Review

Overview

Better Mortgage’s One Day Mortgage, launched in 2023, is an innovative online mortgage program designed to provide borrowers with a full mortgage commitment letter within 24 hours of submitting their financial information. Aimed at streamlining the homebuying process, this program leverages Better Mortgage’s digital platform to offer speed, transparency, and competitive rates. Unlike traditional mortgage processes that can take weeks, this program targets tech-savvy buyers seeking efficiency in a competitive housing market.

How It Works

The One Day Mortgage program allows borrowers to apply online, upload required documents (such as income statements, tax returns, and proof of assets), and receive a commitment letter within 24 hours, provided all documentation is complete and accurate. This letter is stronger than a pre-approval, as it confirms the lender’s commitment to fund the loan, subject to final underwriting and appraisal. The program supports conventional, FHA, and VA loans, with a focus on borrowers who have strong credit profiles and organized financial documentation. The average closing time is approximately 28 days, up to 17 days faster than the industry average.

Eligibility Requirements

To qualify for the One Day Mortgage, borrowers typically need:

  • Credit Score: A minimum FICO score of 620 for conventional loans, though FHA loans may allow scores as low as 580 with a higher down payment.

  • Debt-to-Income Ratio (DTI): A DTI ratio that meets standard conventional loan requirements, generally below 43%.

  • Income and Assets: Verifiable income and sufficient assets to cover the down payment (minimum 3% for conventional loans, 3.5% for FHA) and closing costs.

  • Property Type: Single-family homes, condos, or other eligible primary residences. The program is best suited for borrowers who can quickly provide complete financial documentation, as delays in submission can extend the 24-hour timeline.

Pros

  1. Speed: The 24-hour commitment letter is a standout feature, giving buyers a competitive edge in bidding wars by demonstrating financial readiness to sellers.

  2. Cost Savings: Better Mortgage claims an average of $2,000 in closing cost savings compared to competitors, often due to lower origination fees and no lender fees for existing customers.

  3. User-Friendly Platform: The online application process is intuitive, with soft credit checks available to explore rates without impacting credit scores.

  4. Loan Variety: Supports multiple loan types, including conventional, FHA, and VA, catering to a broad range of borrowers.

  5. Transparency: Rates and fees are clearly displayed online, allowing borrowers to compare options easily before applying.

Cons

  1. Limited Customer Support: As an online-only lender, Better Mortgage lacks physical branches, so borrowers needing in-person assistance may find the process less personal. Support is limited to online chat or phone, which may not suit everyone.

  2. Documentation Dependency: The 24-hour commitment relies on prompt submission of complete and accurate documents. Delays or incomplete paperwork can negate the speed advantage.

  3. No Relationship Discounts: Unlike traditional banks, Better Mortgage does not offer discounts for existing account holders, which could limit savings for some.

  4. Recent Criticism: Recent user feedback and reviews on platforms like Top Consumer Reviews indicate issues with application transparency and customer service, with Better Mortgage dropping from a top-rated lender to an average rating.

  5. Not Ideal for Complex Cases: Borrowers with non-traditional income (e.g., self-employed) or lower credit scores may face stricter scrutiny or delays, as the program prioritizes straightforward applications.

Is It Worth It?

The One Day Mortgage is ideal for well-prepared borrowers with strong credit and readily available documentation who want to move quickly in a competitive housing market. The promise of a 24-hour commitment letter is a significant advantage, particularly in hot markets where sellers prioritize offers with financial certainty. The program’s cost savings and digital convenience further enhance its appeal, especially for tech-savvy first-time buyers or those familiar with online lending.

However, the program may not suit everyone. Borrowers who prefer face-to-face interactions or have complex financial situations (e.g., self-employment or recent bankruptcies) might find traditional lenders like Bank of America or local credit unions more accommodating. Additionally, recent negative feedback about transparency and customer service suggests borrowers should carefully review terms and ensure they can meet documentation requirements promptly.

Comparison to Alternatives

Compared to Rocket Mortgage’s ONE+ program, which focuses on low down payments (1%) and no PMI, Better Mortgage’s One Day Mortgage prioritizes speed over down payment assistance. While Rocket Mortgage targets low-to-moderate-income buyers with its 1% down option, Better’s program appeals to those prioritizing a fast commitment, regardless of income level. For example, Rocket Mortgage’s ONE+ requires income below 80% of the area median income, while Better’s program has no such restriction, making it more accessible to a broader income range. However, Rocket Mortgage’s average closing time of 22 days is slightly faster than Better’s 28 days.

Other competitors, like Guaranteed Rate’s Same Day Mortgage, also offer rapid approvals but may not match Better’s cost savings or fee waivers. For borrowers eligible for VA or USDA loans (0% down), these government-backed options might be more cost-effective, though they often take longer to process.

Social Media Sentiment

Posts on X reflect mixed sentiment about online mortgage lenders like Better Mortgage. Some users praise the convenience and speed of digital platforms, but others express concerns about exploitative terms in low-down-payment programs, suggesting caution when considering online lenders. These sentiments, while not specific to Better Mortgage, highlight the need for borrowers to scrutinize loan terms carefully.

Conclusion

Better Mortgage’s One Day Mortgage is a strong option for organized, creditworthy borrowers seeking a fast, cost-effective mortgage process. Its 24-hour commitment letter and potential for lower closing costs make it a compelling choice in competitive markets. However, its online-only model, reliance on quick documentation, and recent criticisms about transparency may deter some borrowers. Those considering this program should compare it with alternatives like Rocket Mortgage or traditional banks and consult a financial advisor to ensure it aligns with their needs. For more details, visit Better Mortgage’s official website.

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